17 November 2008

Fascinating times, Reader,

Last Thursday’s HBEC Networking Breakfast was given over entirely to the subject of the future of the HBEC.

Mr John Davies, President of the Board of Port Macquarie Community College explained to the assembly a little of the history of HBEC, and especially the College’s role in providing the BEC a lifeline about 4 years ago, when government funding was withdrawn. There is no question that without the support of PM Community College, Hastings BEC would have gone the way of many others, and ceased operations at that time.

Four years on, HBEC is strong and growing steadily – with the College’s support. The College Board has decided – quite correctly in my opinion – that the BEC is not core business for the future of the College, and the time has come to find a new home for HBEC. The Board has invited expressions of interest from organizations capable of providing ongoing support for the HBEC. The opportunity to lodge expressions of interest closes this week, and assessments by the College Board will follow.

At last Thursday’s breakfast, a number of members expressed a strong desire to participate in determining the future of the HBEC. John expressed his view that the decision was ultimately one for the College Board.

Members present expressed a strong desire for the HBEC to continue its current functions. Several mentioned the possibility of the HBEC incorporating in some form as a free-standing entity. The viability of such a move would require close analysis. The EOI criterion is that the HBEC will continue in its present form. Wherever the HBEC continues, it will be up to the new owners to make their assessment of the HBEC objectives and operations and for members to actively involve themselves with support and feedback during this process.

My own contract position as HBEC Coordinator will terminate effective 19 December. I welcome the opportunity for the HBEC to review its governance and operational model. I will provide whatever interim support I am able, and prepare the administration of HBEC for transfer pending further developments. Discussions will continue, and I will keep members and associates of HBEC informed, both directly (for Members) and through this newsletter.

Now, on with this week’s notices:

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Port Macquarie Community College

Responsible Service of Alcohol
RSA training is mandatory in NSW for anyone involved with the sale, supply or promotion of alcohol and security staff at licensed venues. Successful participants will receive a Statement of Attainment for SITHFAB009A - Provide responsible service of alcohol from SIT20207 Certificate II in Hospitality and a Certificate from the Liquor Administration Board. The LAB Certificate is required for employment in the industry. Training delivered and Statement of Attainment issued by ATAC RTO 90886 and LAB Approved.
811W005 Tue Nov 25 1 session 9am-4pm $90

Responsible Gambling Services
Legislation requires all people working in gaming areas of hotels and registered clubs to complete an accredited course. Successful participants will receive a Statement of Attainment for SITHGAM006A - Provide responsible gambling services from SIT20207 Certificate II in Hospitality. Training delivered and Statement of Attainment issued by ATAC RTO 90886 and LAB Approved.
811W006 Wed Nov 26 1 session 9am-4pm $90

Prepare and Serve Espresso Coffee
Learn to extract and serve espresso coffee using a commercial espresso machine, including cleaning, care and maintenance. Successful participants will receive a Statement of Attainment for SITHFAB012A - Prepare and serve espresso coffee from SIT20207 Certificate II in Hospitality. Training delivered and Statement of Attainment issued by ATAC RTO 90886.
811W007 Thu Nov 27 1 session 9am-4pm $100

Communicating with Customers
If you have contact with customers and want to explore your own interpersonal communication style and its impact on others, then this is the course for you. The dynamics of communication in the encounter between a customer or team member can be quite complex. This program focuses on customer service and examines the communication skills which help you to establish a relationship with your customer which is conducive to creating a happy and long lasting relationship. Communication processes like non-verbal communication, assertiveness, listening, questioning and feedback skills will be covered.
811W008 Thu Nov 27 1 session 9am-4pm $98

Internet & Email
This course is for beginners to the internet and email. Learn how to access and search the internet, download images, create favourites and print information as well as send, receive and reply to emails and organise messages. Pre-requisite of basic computer skills.
811C005 Mon Nov 24 to Dec 15 3 sessions 6pm-9pm $95

Computers for the Absolute Beginner
This course is for you if you have never used a computer before and need to start at the very beginning. We provide one computer per participant and our patient friendly tutor will guide you through the basics of the keyboard, mouse, parts of a window, startup, shutdown and basic word processing. This is a course with no pressure, You can do it!
811C006 Tue Nov 25 & Dec 2 & Thu Nov 27 & Dec 4 4 sessions 12noon-3pm $132

Hand & Foot Massage
Hand and foot massage therapy aids joint flexibility, improves circulation, warms the joints and addresses fluid build-up. The course will cover the musculo-skeletal region, contraindications and skin conditions.
811H009 Fri Nov 28 1 session 9am-3pm $70

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How to minimise the impact of the world-wide recession on local business – a FREE “Brown Bag Seminar”

The world wide recession is already impacting on some of our local businesses. In response to that, the MNC Business Advisory Service is holding a one and a half hour workshop at the Port Macquarie Library from 12 noon to 1.30 pm on Tuesday November 18 to discuss ways of minimizing the impact on local businesses.

Business leader David Ledgerwood will be the key presenter, supported by other experienced business people. Speakers will contribute their ideas of what can be done to recession proof the local economy.

The cost is $15 and covers tea and coffee. Those attending should bring their own lunch.

RSVP to admin@hastingsbec.com.au or call David Ledgerwood on 0419 827 709

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Kylie Morris, from Hot Graphics, would like to inform you of their Hot November Offer. – CLOSES TONIGHT!

Please download our 'Hot November Offer' from www.hastingsbec.com.au/downloads/HotNovemberOffer.pdf .
Stocks are limited so if you want one, two or more of our special banners, please get your order in asap.

Hot Graphics offers all visual communication. Everything from Logo development, stationery, in-house digital printing, promotional material and signage.

See Hot Graphics to get the Chilli Factor!
Ph: 6583 9629 E: info@hotgraphics.com.au W: www.hotgraphics.com.au

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Key Business Development Program

Council is currently preparing for next year’s intake into the Key Business Development Program. The group is kept small - about 15 businesses. To be considered you should have a strong desire to grow, a product or service with the potential to sell outside of this area and be prepared to work on strategy.

'Export' (that is, export out of this region) type businesses are considered to be an important contributor to this area's future economic prospects and, accordingly Council heavily subsidises the cost of participation so as to provide every opportunity for our best businesses to participate. Please use the link to the website in the attached Information Paper (download from www.hastingsbec.com.au/downloads/kbdppaper.doc ) and read about the return other participants are getting from their involvement.

Should you be interested in being considered, please contact Trevor Sargeant on 6581 8660

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Port Macquarie Chamber of Commerce Information and Networking Night

Date: Tuesday 25th November 2008
Time: 6.00pm for 6.30pm
Venue: Quality Resort Sails, Port Macquarie

Cost: $10.00 for Chamber members $20.00 for non-members
Drinks and savouries will be provided on the night
Non-members and guests are most welcome
For catering purposes please RSVP by 3:00pm 18 August 2008 to (02) 6583 4412 or Email: info@portchamber.com.au

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Thanks to Susie Boswell – Port P.R. – for another bit of good news about a HBEC Member:

The Observatory resort hotel Port Macquarie has been placed second overall, highly commended, in Australia-wide awards for hospitality excellence, pipped for the top honour only by a prominent Sydney restaurant.

Judging was by on-site audits carried out by the Customer Service Institute of Australia. This is a terrific accolade for a regional business employing a small staff in comparison to some of the national giants, including Virgin Blue, who were also acknowledged.

It also fits with PMHC's Economic Development division's strategy to make Port a notable centre of customer service best practice.

The Observatory's directors Chris Denny, also president of Greater Port Macquarie Tourism, Trish Denny and Margaret Chant attended the awards presentation in Melbourne.

For further info: Chris Denny - 0411 17 24 71

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Our Annual Combined Networks Christmas Party

BCU are again kindly sponsoring the combined Christmas Party for 2008 along with the support from Hastings Business Enterprise Centre, Port Macquarie Chamber of Commerce, Hastings Business Women’s Network and NSW Business Chamber.

BCU was started in 1970 by small business owners just like you and is today an industry leader* in business lending. Whether you are a sole trader, partnership, family business, an SME or primary producer BCU has a wide range of business finance options and the specialist advice to make banking hassle-free.

BCU’s Betty Hartnett can tailor the right business finance package to suit your particular business circumstances from award winning# short-term overdrafts to long-term loans and leasing. Visit them at the 5 Star Complex in Gordon Street or phone 6583 9555.
*Credit Union Industry # CANNEX business star ratings

Tuesday 16th December 2008
5.30 pm – 8.00 pm
At Roto House, off Lord Street (next to the Koala Hospital) Port Macquarie

Parking
Free on Little Owen, Flynn & Lord Streets & Roto House Entrance

Cost: FREE

RSVP By 8th December. Note that numbers are limited, so RSVP early
Fax your acceptances to 6584 0930 or email maree.mcentyre@nswbc.com.au

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Hastings Cancer Trust Golf Day

Yes, it’s that time of year again, when charity golf days ensure the physical well-being of Hastings business people. Nothing like a leisurely stroll around a long paddock, occasionally taking a casual swipe at a dimpled spere to get the creative juices flowing for the rest of the work week.

If you can do a worthy charity a bit of good at the same time, well that has to be a good thing.

This time the charity is particularly worthy – Hastings Cancer Trust. The event will be held at Emerald Downs Golf Course on Saturday 22nd November 2008. (Saturday, so you don’t even need a “sickie” to take part)

Competition will be a 9-hole 4 person Ambrose, with loads of prizes including 1st, 2nd and 3rd placings, nearest the pin, straightest drive (the trip home doesn’t count) and a putting competition. All proceeds benefit cancer patients in the Hastings/Macleay Region.

It’s a good cause, so contact Emerald Downs Golf Clubhouse to register. Ph: 6582 6120 or fax 6582 2213, or call Betty on 0427 846 947.

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W A R N I N G

Yet another insidious set of emails is circulating, with damaging payloads.

If you receive an email like the following message, with an attachment, DO NOT OPEN the attachment.

“Good day

We have already made ready the contract and we also joined some points you’d asked to add to it.
The lawyers change some points on the last page. Read the contract, please, and if there are no objections from your part we can pay for the first batch on Friday.
You can find the contract in the attached ZIP Archive. (Password is: contract)

We also ready to send it by fax if you need Expecting for your decision”

Many variations of this format are circulating. DON’T EVER OPEN ONE. If you don’t know who an email is from, delete it and its attachment. In the unlikely event that it was genuine, the sender will contact you another way.

This one, by the way, was from MSU Ltd. And titled “Lease Contract”

The appalling English is a hint, but you can’t afford to be trusting on the Internet. (And don’t forget, Email is the Wild West!)

Be careful!

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If you would like a good excuse to spend a Friday afternoon out in the open air…

Mid North Coast Chapter of FPA are holding a Charity Golf Day at Wauchope, on Friday 5th December.

This event, sponsored by the FPA and radio station 2MC FM, will benefit Hastings Rural Fire Service, North Coast Surf Lifesaving, and Future 2 Foundation.

An 18 hole 4 person Ambrose event, with loads of prizes and fun along the way. Registration and BBQ at 11.00am followed by a shotgun start at 12 noon.

Held at Wauchope Country Club, King St Wauchope. A registration form can be downloaded from www.hastingsbec.com.au/downloads/FPAInvitation2008.doc

Enquiries to 0408 664 000 or email fpagolfday@yahoo.com.au

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Chrissy Jones is busy working the special Christmas Feature Pages for the December issue of the Holiday Coast Pictorial.

If you would like to take part, and highlight your business, feel free to contact Chrissy at anytime. The deadline for artwork bookings is 20th November, 2008, so get in touch soon to avoid disappointment.

Chrissy hopes to hear from you, so she can help send your Christmas message to the Pictorial's HUGE readership.
Download the details of this offer from www.hastingsbec.com.au/downloads/Countdown to Christmas.pdf .

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Rayner Sunset Gallery & Framing presents the renowned Australian artist Norman Lindsay and Colleagues

Exhibition and launch of Our Earth and Creative Effort

Wednesday 26 November to Sunday 7 December 2008
Official Opening & Cocktail Evening Friday 28 November, 6:00pm to 8:00pm
Entry is free - All welcome
Wine courtesy of Bago Vineyards

For more information about these artists or to enquire about availability of their works, please email us at info@sunsetgallery.com.au.

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Staying Up To Date With Technology

The following is a short extract from an entertaining email newsletter to which I subscribe:

“Right at the end of our forum, as we were running out of time, the panel was asked what IT-related advice we would have for the Australian Government.
Ditching the "Clean Feed" censorship project was the #1 item mentioned, of course.

My suggestion was that the government should kill off the remaining technology commercialisation grants that are still hanging around because all they do is provide a good soundbite ("State Government commits $120M to the local ICT industry!") right before an election, but then most of the funds are soaked up within the bureaucracy and paying "consultants" and very little of it gets into the hands of the innovators who could use it to, you know, actually build the local ICT industry.

Instead it would be better to look at successful schemes overseas in places like Canada, where a percentage of superannuation funds are invested into start-up ventures which are also provided with advice and assistance to get themselves ready for investment. Most ICT-related government initiatives at the moment are about helping us be technology consumers rather than technology producers, which is not a good long-term strategy if we still want to call ourselves "the clever country".”

If the above extract interests you, you can subscribe to Jon Oxer’s eBusiness News newsletter by visiting
http://www.stay-sane.com/register/command/subscribe/ref/wzuyck2060

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Lessons about Leadership, from Beth Flynn at Ohio State University:

• Leaders need to remember the importance of interdependence – that life is not just about the business; an organization is a community of human beings.
• Leaders need to care about interpersonal relationships and be willing to be cared about.
• A leader doesn’t have to be superhuman or have all the answers, no matter how much people may wish it to be so.
• Failing is only a step on the path to success.
• Trouble doesn’t last forever.
• Know what you stand for as a leader before crisis hits; when things are crashing down around you and people are looking for your leadership, it’s too late to figure things out.
• Integrity is the only thing you have that is truly yours (Thomas, 2008, p. 30).

From: Thomas, R. J. (2008). Crucibles of leadership: how to learn from experience to become a great leader. Boston: Harvard Business Press.

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And the statistics to round off for this week:

7111.0 Rice, sheep and lamb numbers drop to lowest levels since 1920s: ABS (Media Release), 2007-08
http://www.abs.gov.au/ausstats/abs@.nsf/MediaRealesesByCatalogue/9DBD801527947508CA257500001A04C1?OpenDocument

7111.0 Principal Agricultural Commodities, Australia, Preliminary, 2007-08
http://www.abs.gov.au/ausstats/abs@.nsf/mf/7111.0?OpenDocument

6291.0.55.001 Labour Force, Australia, Detailed - Electronic Delivery, Oct 2008
http://www.abs.gov.au/ausstats/abs@.nsf/mf/6291.0.55.001?OpenDocument

6302.0 Average Weekly Earnings, Australia, Aug 2008
http://www.abs.gov.au/ausstats/abs@.nsf/mf/6302.0?OpenDocument

8301.0.55.001 Manufacturing Production, Australia, Sep 2008
http://www.abs.gov.au/ausstats/abs@.nsf/mf/8301.0.55.001?OpenDocument

And there you have it for this week.

Cheers,

10 November 2008

Ironed-out greetings, Reader,

The day after Scody Half Ironman is a time when the body reveals its true age. Bones and muscles ache – and I was just working on an Aid Station! Again, the Scody Half Ironman was a highly successful event for Port Macquarie, drawing a large number of people into the region and providing invaluable promotion and marketing across a very wide spectrum of media.

The weather could have been a bit kinder, doing as it did “a Melbourne”, with four seasons per hour. But overall the event was a great success. Congratulations to the organisers, sponsors, volunteers and, especially, all the athletes.


Last week all financial members of Hastings BEC were sent a letter from the President of the Board of our governing body – Port Macquarie Community College. In the letter, John Davies explains that the College Board has reviewed the place of the HBEC in the context of a business unit of the College. The Board has decided that the HBEC does not represent core business for the future direction of the College, and that relationship will be terminated with effect 31 December 2008.

The Board has sought expressions of interest from organisations and parties that may wish to take over the operations of the HBEC for the long term, in the hope that the HBEC may be transferred as a going concern.

A classic truism recalls that “with change comes opportunity”. I hope existing members will provide support and show perseverance through this period of change, that additional readers of this email will choose to take up HBEC membership, and that we will emerge with an even stronger and more responsive business organisation.

At our HBEC Breakfast this Thursday, 13th November at Panthers, John will speak on the College's decision on the HBEC.

RSVP for this Thursday’s BEC Breakfast – 6.45am for 7.00am at Panthers Pier One Restaurant, Port Macquarie.

Now, on to other events and activities:

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Port Macquarie Community College

Responsible Service of Alcohol

RSA training is mandatory in NSW for anyone involved with the sale, supply or promotion of alcohol and security staff at licensed venues. Successful participants will receive a Statement of Attainment for SITHFAB009A - Provide responsible service of alcohol from SIT20207 Certificate II in Hospitality and a Certificate from the Liquor Administration Board. The LAB Certificate is required for employment in the industry. Training delivered and Statement of Attainment issued by ATAC RTO 90886 and LAB Approved.

811W005 Tue Nov 25 1 session 9am-4pm $90

Responsible Gambling Services

Legislation requires all people working in gaming areas of hotels and registered clubs to complete an accredited course. Successful participants will receive a Statement of Attainment for SITHGAM006A - Provide responsible gambling services from SIT20207 Certificate II in Hospitality. Training delivered and Statement of Attainment issued by ATAC RTO 90886 and LAB Approved.

811W006 Wed Nov 26 1 session 9am-4pm $90

Prepare and Serve Espresso Coffee

Learn to extract and serve espresso coffee using a commercial espresso machine, including cleaning, care and maintenance. Successful participants will receive a Statement of Attainment for SITHFAB012A - Prepare and serve espresso coffee from SIT20207 Certificate II in Hospitality. Training delivered and Statement of Attainment issued by ATAC RTO 90886.

811W007 Thu Nov 27 1 session 9am-4pm $100

Communicating with Customers

If you have contact with customers and want to explore your own interpersonal communication style and its impact on others, then this is the course for you. The dynamics of communication in the encounter between a customer or team member can be quite complex. This program focuses on customer service and examines the communication skills which help you to establish a relationship with your customer which is conducive to creating a happy and long lasting relationship. Communication processes like non-verbal communication, assertiveness, listening, questioning and feedback skills will be covered.

811W008 Thu Nov 27 1 session 9am-4pm $98

Computers for the Absolute Beginner

This course is for you if you have never used a computer before and need to start at the very beginning. We provide one computer per participant and our patient friendly tutor will guide you through the basics of the keyboard, mouse, parts of a window, startup, shutdown and basic word processing. This is a course with no pressure, You can do it!

811C006 Tue Nov 25 & Dec 2 & Thu Nov 27 & Dec 4 4 sessions 12noon-3pm $132

Introduction to Excel

Learn the basics of creating and updating spreadsheets using Microsoft Excel. Basic Windows skills required. Topics covered include entering and editing data, formatting, using formulas and functions and printing.

811C007 Tue Nov 18 to Nov 25 2 sessions 6pm-9pm $90

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Welcome to our newest Patron Member – Port Macquarie-Hastings Council

With great pleasure I announce that PM-H Council has taken up Patron Membership of Hastings BEC. This is a wonderful expression of confidence by Council in the significance of the HBEC as a collective of influential leading businesses in our community.

We already enjoy a very productive relationship with several arms of Council, especially Trevor Sargeant’s Economic Development Team, and the formal membership will help to cement an ongoing exchange of views and advice between us.

Especially during the current international trying times, a cooperative and productive relationship between business organisations and Council is essential for the well-being of our business – and wider – community.

Welcome aboard, Council, through your nominee Mr Neil Porter.

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Key Business Development Program

Council is currently preparing for next year’s intake into the Key Business Development Program. The group is kept small - about 15 businesses. To be considered you should have a strong desire to grow, a product or service with the potential to sell outside of this area and be prepared to work on strategy.

'Export' (that is, export out of this region) type businesses are considered to be an important contributor to this area's future economic prospects and, accordingly Council heavily subsidises the cost of participation so as to provide every opportunity for our best businesses to participate. Please use the link to the website in the attached Information Paper (download from www.hastingsbec.com.au/downloads/kbdppaper.doc ) and read about the return other participants are getting from their involvement.

Should you be interested in being considered, please contact Trevor Sargeant on 65818660

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Goodbye MC Mortgage Consultants, hello Blue Chip Mortgages

We welcome news of Mike Chambers joining with Helen Cheers and Bernie Kepars in Blue Chip Mortgages, and forming a very strong team indeed as a Sponsor member of HBEC.

The Blue Chip Mortgage team consists of :

• Bernie Kepars, formerly founding managing director of Statewide Home Loans Centre. Previously District Manager with St George Building Society, Business Analyst for Stacks the Law Firm and the Secretary Manager of two Housing Co-operative Societies in the Hastings.

• Helen Cheers, formerly with Statewide Home Loans and well known prior to that in her position of Lending Manager of the old State Bank of NSW in Port Macquarie.

• Mike Chambers, whose own career consists of Bank Management and administrative rolls in Housing related Finance, specialising over the last 7 years in Investment Property Lending.

Combined together they have 88 years of Banking and Finance experience.
A formidable team developing a fresh approach to Finance Broking and Property Investment.

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It’s that time… Our Annual Combined Networks Christmas Party

BCU are again kindly sponsoring the combined Christmas Party for 2008 along with the support from Hastings Business Enterprise Centre, Port Macquarie Chamber of Commerce, Hastings Business Women’s Network and NSW Business Chamber.

BCU was started in 1970 by small business owners just like you and is today an industry leader* in business lending. Whether you are a sole trader, partnership, family business, an SME or primary producer BCU has a wide range of business finance options and the specialist advice to make banking hassle-free.

BCU’s Betty Hartnett can tailor the right business finance package to suit your particular business circumstances from award winning# short-term overdrafts to long-term loans and leasing. Visit them at the 5 Star Complex in Gordon Street or phone 6583 9555.
*Credit Union Industry # CANNEX business star ratings

Tuesday 16th December 2008
5.30 pm – 8.00 pm
At Roto House, off Lord Street (next to the Koala Hospital) Port Macquarie

Parking
Free on Little Owen, Flynn & Lord Streets & Roto House Entrance

Cost: FREE

RSVP By 8th December. Note that numbers are limited, so RSVP early
Fax your acceptances to 6584 0930 or email maree.mcentyre@nswbc.com.au

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How to minimise the impact of the world-wide recession on local business – a FREE “Brown Bag Seminar”

The world wide recession is already impacting on some of our local businesses. In response to that, the MNC Business Advisory Service is holding a one and a half hour workshop at the Port Macquarie Library from 12 noon to 1.30 pm on Tuesday November 18 to discuss ways of minimizing the impact on local businesses.

Business leader David Ledgerwood will be the key presenter, supported by other experienced business people. Speakers will contribute their ideas of what can be done to recession proof the local economy.

The cost is $15 and covers tea and coffee. Those attending should bring their own lunch.

RSVP to admin@hastingsbec.com.au or call David Ledgerwood on 0419 827 709

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Chrissy Jones is busy working the special Christmas Feature Pages for the December issue of the Holiday Coast Pictorial.

If you would like to take part, and highlight your business, feel free to contact Chrissy at anytime. The deadline for artwork bookings is 20th November, 2008, so get in touch soon to avoid disappointment.

Chrissy hopes to hear from you, so she can help send your Christmas message to the Pictorial's HUGE readership.
Download the details of this offer from www.hastingsbec.com.au/downloads/Countdown to Christmas.pdf .

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Kylie Morris, from Hot Graphics, would like to inform you of their Hot November Offer.

Please download our 'Hot November Offer' from www.hastingsbec.com.au/downloads/HotNovemberOffer.pdf .
Stocks are limited so if you want one, two or more of our special banners, please get your order in asap.

Hot Graphics offers all visual communication. Everything from Logo development, stationery, in-house digital printing, promotional material and signage.

See Hot Graphics to get the Chilli Factor!
Ph: 6583 9629 E: info@hotgraphics.com.au W: www.hotgraphics.com.au

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A Woman’s Heart

Ladies, don’t forget that the third in the series of A Woman’s Heart breakfasts will be held at Rydges Port Macquarie on Friday 14th November.

Full details can be downloaded from www.hastingsbec.com.au/downloads/awomansheart.pdf

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And that’s about it for another fun-filled week in Port.

For all you number crunchers, crunch these:

Housing Finance, Australia, Sep 2008
http://www.abs.gov.au/ausstats/abs@.nsf/mf/5609.0?OpenDocument

3.3 million people looking to retire, 11.6 million covered by superannuation: ABS (Media Release), Apr to Jul 2007
http://www.abs.gov.au/ausstats/abs@.nsf/MediaRealesesByCatalogue/E9679A2449D49632CA2574F90010C0D1?OpenDocument

Employment Arrangements, Retirement and Superannuation, Australia, Apr to Jul 2007
http://www.abs.gov.au/ausstats/abs@.nsf/mf/6361.0?OpenDocument

Historical Selected Agriculture Commodities, by State (1861 to Present), 2007
http://www.abs.gov.au/ausstats/abs@.nsf/mf/7124.0?OpenDocument

Cheers,

03 Nov 2008

Refreshingly dampened greetings, Reader,

Into every life a little rain must fall. Fortunately, for the good people of Port Macquarie, the rain held off yesterday for the Holiday Coast Credit Union Tastings Of The Hastings. And what a fantastic event it was!

A highlight, for me, was The Other Chef – Eric Robinson, demonstrating the preparation of kingfish sachimi. Starting with a whole kingfish, Eric expertly filleted the fish, then shaved paper-thin slices of the succulent flesh to marinade and finally presented with a garnish of Japanese herbs. Just stunning! Even the senior lady sitting next to me, who was unused to the idea of eating “raw fish”, was enthused by the end result.

2008’s Tastings was even bigger, better and more popular than last year’s highly successful event. This year featured more stalls, a wider variety of goods and services on show, and oh, the food! I think every restaurant in the region was represented. An estimated 5,000 plus people attended, including the NSW Minister for Regional Development, Philip Costa, and all shared in a great morning. As well as the usual Tastings taskforce, led by Trevor Sargeant, this year Sonia Fingleton took the lead in coordinating the event, and the result is a credit to her leadership and the hard work of a dedicated team.

Tastings, at the race course, was the culmination of a week of events highlighting the Journey of Flavour, a new promotion tying together producers and outlets for the regions wonderful food, wine and beverage products. A great product of the Journey of Flavour program is a cookbook featuring dishes by many of the region’s best restaurateurs and chefs. The HCCU Tastings of the Hastings Cookbook can be purchased from Council Reception (Port, Wauchope & Laurieton), the VICs (Port & Kew) or from the Economic Development team at Port HQ. At only $10 a copy, it makes a great little easily-mailed gift for friends.

Success of the Tastings was the culmination of a good week, and a satisfying year for principal sponsor, our Patron Member Holiday Coast Credit Union. Well done to CEO Neville Parsons and the whole HCCU team. Recent announcement of a successful trading result for the year, even in very difficult conditions, followed closely the launch of HCCU’s refreshed logo and image. The new logo, see above (in the header block) is modern and stylish. (See story below)

This week is a propitious time to announce our two newest members. Welcome to Nicole Graham’s Emergency ID Australia, and Brigid Loane representing Silverspoon Catering & Events. Great to have these two excellent local businesses join us in the HBEC.

We still need to increase our HBEC membership a little, to achieve ongoing viability. And, of course, expanded membership means greater opportunity for contacts and networking for existing members as well. So, if you have contact with a business that is not currently a HBEC member and should be, please invite them to join us. Right now, new members can enjoy 14 months of membership for the cost of 12, as new memberships will remain valid right through 2009.

On a completely different tack, is it just me, or do others see an increasing similarity between the Obama campaign and that of JFK? Just an idle observation! Tomorrow will tell. Which is easier to pick, the Cup or the Presidency?

This is a big week for announcements and promotions, so let’s get started…

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Port Macquarie Community College – providing work-related skills development

Cardio Pulmonary Resuscitation – With all the golf days coming up, this is a vital skill

This accredited course will teach you how to safely administer cardio-pulmonary resuscitation. Within some industries it is a requirement to annually update the CPR component of the First Aid Certificate HLTCPR201A - Perform CPR RTO 2551. Classes can be arranged by request when registering your interest with the College $40

Communicating with Customers

If you have contact with customers and want to explore your own interpersonal communication style and its impact on others, then this is the course for you. The dynamics of communication in the encounter between a customer or team member can be quite complex. This program focuses on customer service and examines the communication skills which help you to establish a relationship with your customer which is conducive to creating a happy and long lasting relationship. Communication processes like non-verbal communication, assertiveness, listening, questioning and feedback skills will be covered.
811W008 Thu Nov 27 1 session 9am-4pm $98

Introduction to Excel - I reckon a spreadsheet is the single most useful tool in business

Learn the basics of creating and updating spreadsheets using Microsoft Excel. Basic Windows skills required. Topics covered include entering and editing data, formatting, using formulas and functions and printing.
811C007 Tue Nov 18 to Nov 25 2 sessions 6pm-9pm $90

TRAINING FOR THE WORKPLACE
Enquire about customised training for your workplace. Update the skills of your staff and management. We are happy to customise training for your needs at your premises or in our classrooms at a time to suit.Contact the Program Co-ordinator on 6583 7288 to discuss your needs.

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Hastings BEC Networking Breakfast – Thursday 13th November

Our next Networking Breakfast will be held on Thursday 13th November, at Panthers Pier One Restaurant, Port Macquarie.

I have a major new member to announce, as well as taking the opportunity to introduce our newest Business Members.

As usual, you will have the opportunity to catch up with the movers and shakers of Greater Port Macquarie business community, and you could win a very nice door prize to make your day even brighter.

Doors open at 6.45am for 7.00am, and we’ll be finished by 8.30.

Remember that visitors and prospective members are always welcome, so please feel free to invite your business colleagues and clients along.

Only $20.oo for Members, and $25.oo for guests, but puhleeze….. RSVP to admin@hastingsbec.com.au by cob Tuesday 11th.

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Holiday Coast Credit Union’s new logo retains some of Holiday Coast Credit Union’s history, while at the same time welcoming our new direction. The new logo is contemporary, bold and instantly recognisable and incorporates an iconic feel that in time will be recognised as Holiday Coast Credit Union.

The colours used within the old logo reflected the sea, sand and hinterland. These iconic Australian coastal hues provide strong imagery and as such are easily recognisable. These hues are also an integral part of Holiday Coast Credit Union's heritage and as such were retained and reinforced to make them stronger - more of a focal point.

The colours blue, green and yellow have been turned into a symbol of strength. For some they will appear like a circle, a symbol of unity. Others will see the symbol as a sculpture, a piece of art that represents the past the present and the future of the Holiday Coast Credit Union.

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“Hastings Cancer Trust” Undies Walk/Jog.

Come along with work mates, friends and support the Hastings Cancer Trust on Friday evening 7th November at Westport Park, prior to the Scody Half Ironman.

Dress up in your undies, or maybe someone-else’s, over your clothes. Live out your super-hero fantasies.
This is for walkers as well as joggers.
Adults $10.00
Kids (under 18) $5.00
Free drink at the end and a good laugh at others clothes.

Entry forms (and bail bonds) are available from Jeffrey Reid Flanagan, 1st Floor Galleria Building
or from Discovery Health and Fitness, 164 Lake Road, Port Macquarie

Don’t miss out. You know you’ve always wanted to do it!
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Hastings Cancer Trust Golf Day

Yes, it’s that time of year again, when charity golf days ensure the physical well-being of Hastings business people. Nothing like a leisurely stroll around a long paddock, occasionally taking a casual swipe at a dimpled spere to get the creative juices flowing for the rest of the work week.

If you can do a worthy charity a bit of good at the same time, well that has to be a good thing.

This time the charity is particularly worthy – Hastings Cancer Trust. The event will be held at Emerald Downs Golf Course on Saturday 22nd November 2008. (Saturday, so you don’t even need a “sickie” to take part)

Competition will be a 9-hole 4 person Ambrose, with loads of prizes including 1st, 2nd and 3rd placings, nearest the pin, straightest drive (the trip home doesn’t count) and a putting competition. All proceeds benefit cancer patients in the Hastings/Macleay Region.

It’s a good cause, so contact Emerald Downs Golf Clubhouse to register. Ph: 6582 6120 or fax 6582 2213, or call Betty on 0427 846 947.

I happen to have a gift voucher entitling a team of four players to enter, with the compliments of Emerald Downs Golf Course Management. I’ll think of a devious way for you to win, and let you know next week. In the meantime, register and if you win, your fees will be refunded.

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On the other hand, if you would like a good excuse to spend a Friday afternoon out in the open air…

Mid North Coast Chapter of FPA are holding a Charity Golf Day at Wauchope, on Friday 5th December.

This event, sponsored by the FPA and radio station 2MC FM, will benefit Hastings Rural Fire Service, North Coast Surf Lifesaving, and Future 2 Foundation.

An 18 hole 4 person Ambrose event, with loads of prizes and fun along the way. Registration and BBQ at 11.00am followed by a shotgun start at 12 noon.

Held at Wauchope Country Club, King St Wauchope. A registration form can be downloaded from www.hastingsbec.com.au/downloads/FPAInvitation2008.doc

Enquiries to 0408 664 000 or email fpagolfday@yahoo.com.au

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Robert de Lepervanche, from COMPASS financial management, provided an article a couple of weeks ago that was well received by Update readers. I’m grateful to Rob for providing another informed observation on the current economic situation:

“The last ten days has been awash with announcements about Mortgage/Income Funds being placed in a freeze, largely due to the reaction from the Government guarantee on bank held deposits etc. In these somewhat uncharted waters people have grabbed the notion of this guarantee and flocked to the additional security offered by the Government guarantee. Unfortunately an unwanted consequence of this has been the rush of withdrawals from these Mortgage/Income Funds and as with any institution if everyone wants their money back they don’t just have it sitting in a suitcase waiting to be handed over.

Also, somewhat unfortunately, the term Mortgage/Income Fund has been used to cover a range of Funds with a varying degree of financial strength. By far the majority of the Institutions that have made announcements over the last 10 days are conservatively run, well managed businesses that are able to continue paying regular income, are not highly geared and have no relationship to, or with, the associated problems that have been seen with those other Funds that have on-lent money for property development. As such if these Funds were forced to wind up they would be able to meet all investor redemptions…………the point being they can’t just do it overnight. This is the same way that one of the big four banks would not be able to supply all investors with their money back straight away if everyone asked for it.

It is a pity the media chooses to portray these Funds in the same light as some of those which did go belly up earlier in the year and will not be able to return all funds to investors………..….even if given time. If you are unsure whether you have money tied up in this sector ask your Financial Planner…….if you don’t have one, get one.”

Note: The above should be considered as a general comment only and not personal advice.

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A note from Sunrise Health Consultancy

Angela has recently returned to delivering clinic services after her maternity 'leave'. Therefore families in the area are now able to access our services with increased opening hours.
Tuesdays, Wednesday and Thursdays, 8.30am-5.00pm

The office will be attended during these times for the remainder of 2008. In 2009 the office will be unattended during practice hours, however if you wish to speak with our Practice Manager or therapists please leave a message and your call will be returned within 24 hours or email us at admin@sunriseot.com.au. Consultancy services and product orders are also provided outside of these times.

The therapists will be on Christmas holidays from Friday 19th December, 2008 and will return on Wednesday 14th January 2009 with much renewed vigor and energy.

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North Coast TAFE

The highly successful pre-vocational ‘Summer School’ in Electrotechnology (Electrical / Electronics / Refrigeration) is again being offered over the Christmas / New Year period.

This eight week course is designed to give school leavers, and others, the opportunity to complete the first half of stage 1 of the trade course, so that they can show prospective employers that they are interested in the trade and can achieve results, when applying for an apprenticeship. In the last few years, we have had excellent results from this course, with many students successfully gaining apprenticeships. This course is also suitable for year 10 students who would like to get a school-based apprenticeship next year.

There will be an information and enrolment session at Port Macquarie Campus on 19 November 2008, Block F, Room F.1.22 at 4.00 pm.
Anyone who is interested should contact Rex Davies 6581 6222 or Customer Service on 131 601.

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Chrissy Jones, from Holiday Coast Pictorial is keen to talk with business people about Christmas promotions and the Christmas Feature pages for the December issue of Holiday Coast Pictorial.

Deadline for artwork bookings is 20th November, so Chrissy would love to hear from you soon.

If you would like to send a Christmas Greeting to all your clients through a card in Holiday Coast Pictorial pages, Chrissy has a brochure for you to download from www.hastingsbec.com.au/downloads/ChristmasCards.pdf

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- Advertisement -

Advance opportunity for HBEC Update readers – a promotion from our Patron Member Digital Design & Poster Studio

Technology now moves sometimes quicker than we can keep up with. As soon as a new idea or product hits the shelves, we have version 2 and 3 in a shipping
container already updated or upgraded, produced and ready to go. At Digital Design we’re keen on keeping up to date with the latest products in our field – signs, printing and graphic design. Our available product lines are too many to list but if it’s ANYTHING SIGNS, PRINTING AND GRAPHIC DESIGN, just give us a call.

For any printed PVC banner ordered and printed in the month of November 2008, we’re printing you a second banner exactly the same as the first for no extra charge. That’s the second banner for FREE. Nada. No catches, no gimmicks. Your second banner is no charge. You only pay for the first one.
This offer is only available for the month of November 2008. Just give us a call today on 6583 9577.

Download the brochure for this promotion from www.hastingsbec.com.au/downloads/DDPSnov08.pdf

- /Advertisement -

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- Advertisement -

For a fun night out, Menopause the Musical - The hilarious musical celebrating women and The Change.

Do you think that 500,000 Australian women could be wrong? ( No, I’m not going there…)
After all, that is the number who have seen this hilarious show over the last two and a half years – and they love it!
Come and see for yourself. We guarantee that you will leave feeling uplifted and joyous.

The Glasshouse presents Menopause the Musical at Panthers Port Macquarie on Friday 28 November at 8pm,
and again for two performances on Saturday 29 November 2008 at 2pm and 8pm

To purchase tickets simply call the Glasshouse Box Office on 6581 8888 or to log onto www.glasshouse.org.au to order online

Why not consider Menopause the Musical for your Social Club or Workplace Xmas Party?
Group bookings of 10+ people qualify for the concession rate of just $40 per ticket.

- /Advertisement –

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And this week’s offering of wisdom from Beth Flynn at OSU.

Benefits of a System of Behavioral Standards

Does your business have a stated system of behavioral standards? There are real benefits, including:

1. Preferred behavior is pinpointed.
2. Accountability is established.
3. Trust is engendered.
4. The conceptual is linked to daily life.
5. Legal risks are reduced.
6. Awareness and expectations are heightened.
7. Inquiries are stimulated.
8. Ethical decision making is enhanced.
9. Standards serve as a yardstick for ethical performance (Kerns, 2005, p.150-151).

From: Kerns, C. (2005). Value-centered ethics: a proactive system to shape ethical behavior. Amherst, MA: HRD Press.

And there we go, another lap completed on life’s mad merry-go-round.
Finally, a couple of links to the statistics that keep us going…

6416.0 House Price Indexes: Eight Capital Cities, Sep 2008
http://www.abs.gov.au/ausstats/abs@.nsf/mf/6416.0?OpenDocument

7218.0.55.001 Livestock and Meat, Australia - Electronic Publication, Sep 2008
http://www.abs.gov.au/ausstats/abs@.nsf/mf/7218.0.55.001?OpenDocument

8501.0 Retail Trade Trends, Australia, Sep 2008
http://www.abs.gov.au/ausstats/abs@.nsf/mf/8501.0?OpenDocument

8502.0 Retail Trade Quarterly Indicators (Sample Publication only), Sep 2008
http://www.abs.gov.au/ausstats/abs@.nsf/mf/8502.0?OpenDocument

Cheers,